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Govt & Emergency Contacts

The official numbers of Hyderabad and Secunderabad, in one place: emergency services, the three police commissionerates, Collectors and MROs, GHMC and the Secunderabad Cantonment Board, power, water, metro, buses and government hospitals. Every number below was checked on the department's own official page — the source is named on each card — and the list was last verified on 23 October 2026. If a number ever fails you, tell us on WhatsApp and we will re-check it the same day.

🚨 Emergency👮 Police🏛️ GHMC & Cantonment💡 Power & Water
112Emergency
108Ambulance
100Police
101Fire
🚨 Emergency & helplines

Emergency & helpline numbers

Free to call, day and night. On a mobile, tap any number to call it directly.

Cyber Fraud Helpline

📍 All of India

📞 1930

Money lost to an online fraud? Call 1930 immediately — the faster you report, the better the chance the money is frozen. You can also report at cybercrime.gov.in.

Source: PIB — I4C cyber helpline ↗

👮 Police

Police — three commissionerates

The twin cities are policed by three commissionerates. Hyderabad covers the Old City and centre, Cyberabad the west (Gachibowli, Madhapur, Kukatpally), Rachakonda the east (Uppal, LB Nagar, Malkajgiri). Your local police station sits under one of them — in any emergency, dial 100 or 112 first.

🏢 District administration

Collectors, revenue & MROs

Land, certificates, pensions and district-level grievances run through the Collectorates and your mandal's Tahsildar (MRO). The twin cities span three districts — Hyderabad, Medchal–Malkajgiri and Rangareddy.

District Collector, Rangareddy

📍 Rangareddy district (IDOC, Kongara Kalan)

🌐 rangareddy.telangana.gov.in ↗

Covers the south and west — Rajendranagar, Shamshabad, Serilingampally side. The Collectorate's current office contacts are listed in the district portal's Who's Who section (we link the official page rather than print a number we could not re-confirm there).

Source: Rangareddy district portal ↗

Your MRO / Tahsildar

📍 Your mandal

Land records, pattadar passbooks, certificates and revenue matters are handled by the Tahsildar (MRO) of YOUR mandal. There is no single city-wide MRO number: open your district's official site (above) and use its Who's Who / Directory — Medchal–Malkajgiri publishes a full district officers' contact list — or walk into any MeeSeva centre and they will route you.

Source: Medchal–Malkajgiri district portal — officers' contacts ↗

Prajavani — public grievance hearings

📍 Telangana

🌐 prajavani.cgg.gov.in ↗

The state's grievance programme: the Hyderabad Collectorate holds Prajavani sessions on Mondays, with grievances also taken in on WhatsApp, and the Prajavani portal lets you lodge and track a grievance online as it is routed to the Collector or department head.

Source: Centre for Good Governance, Govt. of Telangana ↗

🏛️ Municipal

GHMC & Secunderabad Cantonment

Roads, drains, streetlights, garbage and water-logging: inside GHMC limits it is the Corporation — inside the Secunderabad Cantonment it is the Cantonment Board. Knowing which side of that line your street is on saves you a wasted call.

GHMC — Municipal Helpline

📍 GHMC area (most of Hyderabad)

📞 040-21111111📞 155304

🌐 ghmc.gov.in — online grievance ↗

One call for roads, potholes, drains, streetlights, garbage, stray animals and water-logging — GHMC's 24×7 call centre. You can also file online (Enquiry → Status → New Grievance) and get a reference number by SMS. GHMC Head Office: 040-23225397. GHMC works through 6 zones, 30 circles and 150 wards; the helpline routes your complaint to the right one.

Source: GHMC Citizen's Charter ↗

Secunderabad Cantonment Board

📍 Secunderabad Cantonment (station area, Karkhana, Trimulgherry, Bowenpally, Bolarum, Alwal)

📞 040-21112111📞 040-27808600

✉️ ceo.scb2009@gmail.com

🌐 secunderabad.cantt.gov.in ↗

Cantonment areas are NOT under GHMC — roads, water, sanitation and trade licences here are the Cantonment Board's. The first number is the Board's helpline; the second is the CEO's office (Court Compound, S.P. Road). Water tankers can be booked on the website / SCB app.

Source: Secunderabad Cantonment Board — official site ↗

💡 Utilities

Electricity & water

Power through TGSPDCL, water and sewerage through HMWSSB — helplines, emails and the online complaint routes that give you a reference number.

🚌 Transport

Metro & buses

Railway enquiry (131 / 135) is in the emergency grid above. Here are the metro and RTC.

🏥 Hospitals

Government hospitals — main numbers

The big government hospitals of the twin cities. For free treatment options, Basthi Dawakhanas and the Aarogyasri cover, see our Free Help page.

📝 File it officially

Official grievance portals

Filing online gives you a reference number and a paper trail. These are the official portals — and if you'd rather we took it up for you, that's exactly what our Mana Samasya problem desk is for.

CPGRAMS (Govt. of India)

📍 Central government grievances

🌐 pgportal.gov.in ↗

The central grievance portal — for central departments (railways, passports, banks, PF) and matters routed to states.

Source: PIB — CPGRAMS ↗

📮 Problem not getting solved?

Tell our Mana Samasya — Public Problem Desk what is wrong in your street or colony. We forward your problem to the department's official address and track it in public — Received → Forwarded → Department replied → Resolved.

📮 Open the Problem Desk✆ Report a wrong number
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