1. You tell us
Fill the form below — or WhatsApp us directly. Say what is wrong, exactly where, and since when. A photo helps; you can attach it in the WhatsApp chat.
📮 Mana Samasya — our public problem desk
Tell us the problem. We take it to the department.
A dead streetlight, a drain that overflows every rain, water that never comes, a road that has been dug up and forgotten. Individual complaints disappear into helplines — so we collect Hyderabad's and Secunderabad's public problems here, forward each one to the department's official address, and track it in the open until it is fixed. Mana samasya, mana adda — our problem, our place.
⚙️ How it works
Three steps, all in the open
2. We take it to the department
We forward your problem to the right department's official email / grievance address — GHMC, TGSPDCL, HMWSSB, the Cantonment Board, the Collectorate, the police. Your name and number go along only if you said yes.
3. Everyone can watch it move
Your problem appears on the public status wall below — no names, no phone numbers — and moves from Received to Forwarded to Department replied to Resolved. Open tracking is what makes departments answer.
📝 Tell us the problem
This opens WhatsApp with your problem written out — just press send. We log it, forward it to the department's official address, and track it on the public status wall below. Your phone number is never published. In an emergency, always dial 112 first.
📋 Status wall
Problems & their progress
Every problem moves through four stages: 📥 Received → 📤 Forwarded to the department → 💬 Department replied → ✅ Resolved. Names and phone numbers are never shown here.
The desk opened on 23 October 2026 🎉
This wall is empty because the desk is brand new — the first problems and their progress will appear here as they come in. Yours could be the first one we get resolved. Tell us your problem ↑
🧭 Rather file directly?
The official routes — with a reference number instantly
We're a community platform, not a government office — we forward problems and follow up in public, but we can't issue you an official complaint number. If you want one right away, these are the departments' own doors. Every official phone number is on our Govt & Emergency Contacts page.
Prajavani (Telangana)
The state's grievance portal — lodge & track. Hyderabad Collectorate also holds Prajavani sessions on Mondays.
GHMC online grievance
Enquiry → Status → New Grievance. You get a reference number by SMS. Helpline: 040-21111111.
TGSPDCL — power complaints
Register a 'No Power Complaint' online, or call 1912.
HMWSSB — water grievances
Register & track water and sewerage grievances. Customer care: 155313.
CPGRAMS (Govt. of India)
For central departments — railways, passports, banks, provident fund.
Cyber crime reporting
Report online fraud here — and call 1930 at once if money has moved.
Honest note: Happy Hyderabad is run by Hyderabadis, for Hyderabadis — we are not part of any government body, and forwarding a problem cannot guarantee a fix or a timeline. What we promise is that your problem will be sent to the right official address, tracked in public, and followed up — not lost. In any emergency, dial 112 first, always.